Terms & Conditions

If a booking is cancelled then the deposit will be considered lost, unless the unit can be booked to another client for that entire period. Negotiation to transfer deposits to a future date, or extenuating circumstances will be considered.A 10% of the total booking fee will be charged in these instances,regardless.

Any breakages or damage shall be considered to be the responsibility of the tenants or their guests.

The premises are rented on a holiday basis only for the period stated on the confirmation letter. The terms of arrival and departure and the number of people the unit is booked out to are set out in this document. Absolutely no external sleeping accommodation allowed. Exceeding maximum number of people will incur $100 per person per week or excess numbers will be asked to leave.

PLEASE NOTE:

Departure must be at 10am sharp, unless negotiated beforehand,or a further days rental will be charged.

All houses have a refundable cleaning bond,which is payable on arrival. The bond will be doubled if the house takes pets and you have one.These cover accidental damage,pet damage and excess cleaning. Just leave the property as you found it! Please contact us at once if you are concerned about anything.

There will be a $50.00 charge if the BBQ has been used by you, the client and not cleaned afterwards.Rubbish must be in correct bins and any overflow removed to tip by yourselves or a tip fee of $48.00 will apply.

There are special conditions for 'Coota Views and Seahaven(please check their page for details)

What is clean?

No visible sign of soil is the definition. House should be vacuumed,tidied and left as you found it. If you are not happy when you move in PLEASE LET US KNOW AT ONCE!!